About the Sales Support position
The Sales Support’s responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales support, you should stay up-to-date with product features, manage stock levels and inventory within customers' facilities.
We don’t just want a lead generator but someone who can build rapport and develop long-standing relationships.
Ultimately, the duties of a sales support are to achieve excellent customer service, while consistently meeting the store’s sales goals.
In return, Fastenal will provide training, give you progression opportunities throughout your new career and pay a competitive salary with bonus opportunities in the future.
Work location:
Unit 6 Westlink Industrial Estate
Kylemore Road, Ballyfermot
Dublin 10
Sales Support responsibilities:
The duties and responsibilities of this position are service-based and will present new and diverse challenges daily. Duties include, but are not limited to:
- Providing excellent customer/sales service
- Driving company vehicle to customers' locations and Fastenal stores
- Working hard to drive in sales
- Seeking out prospective customers
- Being knowledgeable about the products/services
- Business to Business sales of Industrial supplies, PPE equipment and more
- Managing inventory within customer facilities
- Warehouse and industrial vending machine maintenance
- Receiving of goods, picking orders, shipping goods, material handling, cycle counts
- Communicating with team members
- Suggesting ideas on how to improve sales
Sales Support requirements:
The following skills and qualifications are required for this position:
- Experience as a Sales Associate or any related area (Preferable)
- Full UK Driving Licence (Key Requirement)
- Good understanding of sales and customer service
- Able to communicate well with customers
- Good at math
- Customer friendly
- Experience with POS transactions would be a plus
- High school diploma/ BA/BSc would be a plus
- Ability to lift, slide, carry and lower packages on a regular basis
ABOUT US
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.